4 Ways to Improve Your Customer Service

The customer is always right, goes the old saying. Although a bit of a simplification, any business owner will know how important it is to keep customers happy. Research shows that if a customer receives excellent customer service, they will tell two or three other people. But if their experience…

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How to Make the Most of Remote Workers

Back in February 2013, Marissa Meyer notoriously started her tenure as CEO of Yahoo! by banning home working. Now, Yahoo! is just a brand (owned by Oath). By contrast, 5.2% of U.S. workers now work entirely from home (according to American Community Survey data). An impressive 43% of U.S. workers…

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How To Choose A Business To Start In 2021

Deciding to be an entrepreneur is a momentous step. It's like opening a whole new, unknown chapter in your life and it can be exciting and scary at the same time. Now the question is: How do you choose a business to start? Before you get too excited, it's important…

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